Contact Us
Reach out for automotive service, emergency repairs, or general inquiries. We respond to all messages promptly.
Get in Touch
Address
Poljička cesta 45
21000 Split
Croatia
Working Hours
Monday - Friday: 8:00 - 18:00
Saturday: 9:00 - 14:00
Sunday: Closed
Emergency Service
If you're experiencing a breakdown or urgent situation, email us with "EMERGENCY" in the subject line. Include your location, vehicle details, and a description of the problem. We monitor emails throughout the day and prioritize emergency requests.
About Our Facility
Shadow Falcon is located in the eastern part of Split, easily accessible from the main coastal road and the A1 motorway. Our modern facility is equipped with professional diagnostic equipment and staffed by experienced technicians who specialize in serving international clients.
We understand that vehicle issues often arise unexpectedly, especially when you're traveling. That's why we've designed our processes to be as straightforward and stress-free as possible. From the moment you contact us to the completion of service, you'll experience clear communication in English and transparent pricing.
Finding Our Location
From Split city center, follow Poljička cesta eastward for approximately 4 kilometers. Our facility is on the right side of the road, marked with clear Shadow Falcon signage. Parking is available on-site.
If you're coming from the A1 motorway, take the Split exit and follow signs toward the city center. Merge onto Poljička cesta heading east. We're located about 15 minutes from the motorway exit.
For visitors staying in coastal areas south of Split, you can reach us by following the main coastal road (D8) toward Split, then connecting to Poljička cesta.
What to Expect
When you arrive at our facility, you'll be greeted by English-speaking staff who will discuss your vehicle's needs. If you've contacted us in advance, we'll already have a basic understanding of the situation and can begin diagnostics immediately.
For standard appointments, plan to spend about 15-20 minutes with us during drop-off. We'll perform a visual inspection, discuss any concerns you have, and provide an estimated timeline for service completion.
We offer a comfortable waiting area if you prefer to stay during service, though most clients choose to explore Split and return when the work is completed. We'll keep you updated throughout the process via email.
Company Information
Business Name
Shadow Falcon d.o.o.
Registration Number
HR-98234567
VAT Number
HR98234567890
Business Type
Limited Liability Company (d.o.o.)
Shadow Falcon is a registered Croatian company specializing in automotive repair and maintenance services. We operate under Croatian business regulations and maintain all required licenses and certifications for automotive service provision. Our business practices comply with Croatian law and EU regulations regarding consumer protection, data privacy, and commercial operations.
We maintain comprehensive liability insurance and provide warranty coverage on all work performed. All service records are maintained according to Croatian automotive service standards and are available upon request.
Contact Questions
We typically respond to emails within 2-4 hours during business hours. Emergency requests marked as such receive priority attention, often within an hour. For messages received outside business hours, we respond first thing the next morning.
Yes, we offer a secure key drop-off system. Email us in advance to arrange after-hours drop-off. You can leave your vehicle in our designated area, place keys in our secure drop-box, and we'll begin work first thing the next morning.
For standard services, scheduling an appointment ensures we have adequate time allocated for your vehicle. However, we also accept walk-ins based on availability. For emergency situations, contact us immediately and we'll accommodate urgent cases even without advance notice.
Include your vehicle's make, model, and year, a description of the problem or service needed, your location in Croatia, and your preferred timeline. If it's a rental vehicle, mention the rental company. The more details you provide, the better we can prepare for your service.
Yes, we regularly coordinate with rental agencies. We can communicate directly with them regarding service needs, provide required documentation, and handle billing arrangements if authorized. Let us know which company you're renting from when you contact us.
Yes, we have dedicated parking for clients. When you arrive, park in the designated client area near our entrance. If you're dropping off your vehicle for service, our staff will direct you where to leave it.
For routine maintenance or non-urgent repairs, 24-48 hours advance notice is ideal. This allows us to schedule appropriately and source any necessary parts. For emergency situations, contact us immediately regardless of timing. We prioritize urgent cases and can often provide same-day service.
Contact us anyway. We can provide remote guidance for minor issues, recommend how to safely reach our facility if the vehicle is drivable, or advise on next steps if you're too far away. We've helped clients throughout Croatia and can often provide valuable advice even from a distance.
Getting Here from Popular Destinations
From Split Old Town
Head east on Obala Hrvatskog narodnog preporoda toward the Riva waterfront. Continue onto Poljička cesta and follow it for approximately 4 km. Shadow Falcon will be on your right. Journey time: 10-15 minutes depending on traffic.
From Split Airport
Exit the airport and follow signs toward Split center. Merge onto D8/E65 heading north. Take the exit toward Solin/Split center, then merge onto Poljička cesta heading east. Our facility is approximately 18 km from the airport. Journey time: 25-30 minutes.
From Trogir
Take D8 south toward Split. Continue through the Split suburbs until you reach Poljička cesta. Turn left (east) onto Poljička cesta and continue for about 4 km. Journey time: 35-40 minutes from Trogir center.
From A1 Motorway
Exit at Split (exit 20). Follow signs toward Split center. After approximately 3 km, turn right onto Poljička cesta heading east. Continue for 2 km and you'll find our facility on the right side. Journey time: 15-20 minutes from motorway exit.
Ready to Get Started?
Email us with details about your vehicle and what service you need. We'll respond promptly with guidance and scheduling options.
Send Us an Email